OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
172 ratings and 125 comments received in the last 90 days.
12 April 2026
Perfect example of how to treat people correctly. Perfect experience of the handover.
16 March 2026
Good service and was kept well informed of the delivery and purchase of my vehicle, although dash cam was not fitted on collection of my car.
26 February 2026
fully satisfied with my car
22 February 2026
Rob and Seb were very informative, with the car. Took their time to explain the differences between the cars, so I got the right car for me. Felt no pressure. gave us time when we needed to discuss finance.
13 February 2026
I chose a Showroom out of area as I got a better car (by far) for the same amount I was being offered elsewhere. However the communication and Service was by no way diminished by this. Excellant from start to finish. Thanks Damian.
12 February 2026
Patience, helpfulness and excellent product knowledge
11 February 2026
Rob, Olivia and Seb were all great and have looked after me from start to finish. They worked really hard to help, had excellent product knowledge and went above and beyond for both me and my son, which is very much appreciated.
29 April 2026
Excellent service and communication
29 April 2026
Well organised
29 April 2026
Very precise good communication
29 April 2026
Was just a quick job that needed doing and was dealt with quickly without me waiting long in the dealership
28 April 2026
Good service
28 April 2026
This time I am finally satisfied but until now my Bowker experience has been poor, largely stemming from poor pre-sale vehicle prep. Missing digital key card, non-working rear radar.
28 April 2026
Work ok. Receptionist got us worried. Said a waiting upgrade would take 4 hr 40 mins. Suggested we walk to service area down road. We are both 78 yrs old and cannot walk that far. A manager john saved the day and drove us there and picked us up.
28 April 2026
Helpful friendly service
28 April 2026
Following initial contact with the branch at Blackburn concerning my newly fitted BMW magic eye dash camera it was requested that we attend the branch for the team to solve the issue with the camera. On the visit, the issue was quickly resolved
28 April 2026
It was a sit and wait. I arrived just after 8:30 and it was almost 2 hours later when I left with some recommended works not able to be completed quickly. Tyre replacement and blocked washer bottle
FIND Bowker Blackburn BMW
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
24 April 2026
Everything was very smooth. Rob was very helpful his service was excellent