OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
215 ratings and 110 comments received in the last 90 days.
04 July 2025
Very happy, we were early for our pick up and even though Damian was running late because of his previous handover he was still very attentive and sorry for keeping us waiting
01 July 2025
Everything was done and ready for me to just enjoy my new car
24 June 2025
We have changed dealers from Williams to Bowker and bought 2 brand new cars in the last 12 months. From initial discussions through to ordering and collection the experience has been nothing short of fantastic from the entire team.
16 June 2025
Friendly service from start to finish.
11 May 2025
Very pleases with the experience and assistance provided
30 July 2025
See above comment.
30 July 2025
Staff and service brilliant. Supply of a courtesy car was great apart from the £20 fee for the insurance. My vehicle was in for warranty work I felt this should be covered by BMW.
24 July 2025
I have bought my last few bmw cars from bowker even though they are not my nearest dealership. They are always professional and everything runs really smoothly.
24 July 2025
Fantastic service will always keep me loyal
23 July 2025
Mia was great, service was quick, and bowker accepted my breakdown rescue
23 July 2025
Exceeded my expectations once again and went above and beyond to make sure I was looked after throughout my visit.
23 July 2025
Very easy and good service and loan car
21 July 2025
team 100% on point
21 July 2025
Everything done without fuss & to time
20 July 2025
Service experience has been exemplary. I've used this garage a number of times I've always had the same service advisor (Craig Hession), who has been helpful, friendly, professional and a reassuring presence.
08 July 2025
Very good on purchase day very good on collection day , updates between march and July not so good, traded my car in paid the difference outright but got no paperwork to say bought car and no receipt for balance.