OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
233 ratings and 131 comments received in the last 90 days.
24 April 2025
Great service, this is my third car from Rob and Seb.
24 April 2025
All staff were great. Welcoming and friendly. Couldn't do enough to help. Particularly Craig Stevenson, Seb Gwizdek and Damian Gosciewicz
16 April 2025
Computer systems down.
04 April 2025
Very satisfied with mark heys and Sebastian gwizdek who looked after me with my personal purchase.
01 April 2025
Everything went quickly and smoothly.
28 March 2025
Everything was great
27 March 2025
Great, very welcoming.
24 March 2025
Kenni was great from start to finish - he listened, very approachable and made us feel like we were in good hands
21 March 2025
I was very satisfied with the experience from Kennie,Seb and Craig who all had a part to play in my experience in me purchasing my new car with ease. When I arrived at the garage I was looked after well when I got the handover of my new car.
04 June 2025
As above
03 June 2025
Lovely staff members
03 June 2025
Great service
02 June 2025
Car was in for summer health check. Wifi and snacks were ideal while I waited. Service spot on.
01 June 2025
From buying the car from bowker to maintenance all been easy, all due to the staff, I dislike using people less systems and so far it's been great
30 May 2025
I have dealt with Bowker Blackburn for 9 years now. They look after both of my cars and have always received excellent service from them; often going the extra mile.
30 May 2025
As above.
29 May 2025
Very friendly and helpful staff
29 May 2025
Did what I asked you to do.
28 May 2025
Only problem I had was that I don't get a courtesy car when requested
11 May 2025
Very pleases with the experience and assistance provided