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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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Lancashire Motor Group Burnley 10K

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BMW Help: Recalls

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ACCIDENT? IT’S YOUR CALL.

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Bowker Motor Group is keeping Community moving

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Blackburn BMW and MINI Centre Service Manager is The Best in the Country

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Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

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BMW & MINI Motability Awareness Day

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Blackburn College Students Win Car They Brought Back to Life

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Bowker Blackburn - 10th Anniversary Event

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at Goodwood Festival of Speed

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Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

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THE NEXT 100 YEARS

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Blackburn BMW i Test Drive Event

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

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THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

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Where Next?

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Blackburn Car Retailer Scoops National Award

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Royal Treat for Blackburn Car Executive Celebrating National Motability Commendation

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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10K Run Sponsorship Total Bags Bowker Boss a Burnley Shirt

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Your perfect BMW couldn't be closer

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Lancashire Car Centre Celebrates Twelfth National Award in Seven Years

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Blackburn Car Executive is Motability Specialist of the Year

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Blackburn Car Centre Employee Becomes One of the Country's Youngest BMW Technicians

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Meet the team

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Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Stewart Rose

Service Manager

Andrew Holden

New Car Sales Executive

Bimal Chohan

New Car Sales Executive

Robert Dixon

New Car Sales Executive

Jodie Sutherland

New Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As a loyal customer they always go the extra mile on service

Service

Excellent service

Service

Helpful, friendly, detailed.

Service

Car returned unwashed and unvacced after being asked when dropping off if I wanted the car washing. Very disappointed it was returned unwashed when going to a main dealer. Having owned an Audi for the previous 10 years and always washed.

Service

I have to pay for insurance for a courtesy car. Marginally acceptable when my car is in for routine servicing, but totally unacceptable when my car is in for warranty or "quality upgrade" work.

Service

Robert Flanagan at Blackburn Bowker who I dealt with on Service Reception went a little bit above and beyond to help with a 'disappointment' concerning my car.

Service

Polite service and efficient.

Service

Always asked if anything needs looking at but no feedback given

Service

They took my car in immediately as they had availability there and then. Carried out all work within the time promised and contacted me to inform me there was warranty work that needed doing and they did that too.

Service

Overall service especially from Jordan was excellent, she kept me updated on what was happening with my car. I do have a couple of issues, there are a small dent on the drivers door that I am very sure wasnt there before and a wheel dustcap missing.

Service

Yasar Mahmood provided fantastic service and went above and beyond to restore my dented faith in Bowker Blackburn. Yasar is by far the best employee at Bowker I have dealt with.

Service

Again as previous question extremely helpful.

Service

Car picked up on time & dropped off earlier than expected

Service

Very quick and helpful with questions I had

Service

Service completed whilst I waited, and car valeted. What's not to like !

Service

I didn't feel satisfied when explained about the fault in my car. It feels like BMW was more worried about the cost than the customer satisfaction. Too much hesitation in explaining what was wrong with my car.

Service

Everything seems to be done thoroughly which gives me the peace of mind from knowing that my car will continue to run faultlessly.

Service

Because I was very satisfied with the way in which they handled the matter.

Service

Again, the Staff in all departments where knowledgeable and thoughtful and whwn they collected my car for service they were on time.

Service

Polite friendly staff.

Service

Very knowledgable service staff, ( sorry cant Embery his name)

Service

NO PROBLEMS

Service

Expensive for what was done.

Service

Great

Service

Lavinia Collins and yasar mahmood we're both very helpful and professional ensuring my queries were dealt with in the most convenient way.

Service

The staff here are very friendly and helpful the dealership is very well equipped coffe tea biscuits tv wifi iPads immaculately clean and comfortable. You get emails about your car as it is been serviced very professional.

Service

Why do dash cams have to be unplugged? What are you hiding? When I get my vehicle back, there is always a fault.

Service

No problem whatsoever- completely in time specified and cleaned inside and out to a great standard

Service

I was quite happy with Bowker as they contributed to the cost of the repair.

Service

Everything was dealt with efficiently from making the reservation to collecting the car.

Service

I am still waiting two weeks later for the VHC paperwork. The incorrect VHC was attached to my invoice and despite phoning twice I am still waiting for my VHC to arrive by post.

Service

They didn't repair the front wheel, in my view was their responsibility

Service

Very friendly and informative, good communications.

Service

Excellent facilities and great customer satisfaction.

Service

The salesman worked hard to get the deal which I was pleased with.

Service

Bmw handled the recent re-call efficiently.

Service

Fast, efficient service and background work undertaken quickly to provide relevant information to customer.

Service

Friendly staff. Efficient and clearly explained work carried out

Service

Bowker Blackburn always provide an outstanding level of service. Great care and attention, they always make you feel welcome and give good advise.

Service

The courtesy car was too small to fit a child seat in so asked to change it which they did but made me feel like I was a nuisance. Why am I always given a mini when I've only ever had BMW's? Because I'm a woman?

Service

Booking in, dropping off and collection was painless... Just how it should be done!

Service

When in trouble service backup is excellent.

Service

They were flexible in agreeing a price which meant I was persuaded not to go elsewhere.

Service

Excellent service kept in the loop all the time by the service team. And even when I thought i would be running late to collect the car,the service advisor assured me that he himself would stay back until I got there

Service

They changed my break pads after a recall but while it was in they checked my tyre pressures, filled my water and washed my car. Excellent.

Service

had 2 new tyres took a bit longer than I thought, missed not having the newspapers

Service

Efficient friendly service.

Service

Bit expensive

Service

Totally dissatisfied with the fact that a main dealer BMW garage seeks to make money by trying to charge money for things that don't need doing. I have 20 years of motor trade experience and expect this from places like Halfords and kwik fit, not BM

Service

Excellent sales and service people.

Service

I wasn't entirely satisfied because of a bit of opportunistic selling ie air con recharging and saying that it would be wise of me to have a new tyre fitted 3 mm of tread when I know the legal requirement is 1.6 mm.

Service

As above, inconvenienced as I again have to bring my car back in

Service

Always kept informed during the service and buying process

Service

First class service as always. Neil is very professional

Service

PERFECT COLLECTION & DELIVERY GOOD HONEST ADVISE

Service

Good friendly staff.

Service

Work was completed on time and car handed back clean.

Service

Perfect from a service perspective.

Service

Very professional and efficient

Service

All work completed as agreed and the car returned in the pristine condition it was presented in with even the tyres being detailed and dressed

Service

poor service, car came back damaged and had to be repaired. took over 3 days to calibrate the sensor and I could see the car was simply sat in their compound and not touched

Service

It took 3 attempts to find the problem with my vehicle.

Service

The mechanics not only did a first class job of the service but found a fault and fixed that under warranty at the same in no time at all.. marvellous.

Service

Friendly. Shame I had to organise my own alternative transport for a product recall.

Service

Neil at the service desk " goes the extra mile" in keeping me updated as to the condition of my car and what needs replacing.

Service

Neil in service is great, always very helpful

Service

very customer friendly service easy to deal with

Service

Great service well informed all the way through the process. Very efficient.

Service

Service done as scheduled and at a time that suited me

Service

Bowker Blackburn have always provided me with excellent service, every part of the experience is open and honest.

Service

No complaints with servicing itself, the service staff were very good. The waiting area felt a little sparse, the reading material is very limited and the quality of coffee is poor, no biscuits available. Wasn't a comfortable hour and a half wait.

Service

Service was great! The carwash wasn't the best though, think it was cleaner before it went in.

Service

Attentive and accommodating staff - great Coffee

Service

The service staff always keep me updated on the progress of the service and, as I usually wait for the service to be completed they come and sit wit me to inform of any thing that needs doing immediately or what may need doing in the near future.

Service

Didn't feel rushed. Got shown everything I wanted. Talked through the paperwork throughly.

Sales

Very attentive service by the new car sales executive

Sales

Down to earth, hassle free, friendly service

Sales

I originally put a deposit on a higher spec Series 1 only to be told four days later that the car was not available - very disappointing

Sales

very sattisfied

Sales

Received excellent and personal service. Salesman went above and beyond and did everything in his power to ensure I was happy and all questions fully explained and answered.

Sales

Handover was fairly rushed and there was an expectation that it would be standardised to cover. I was offered GAP insurance on too many occasions and this became somewhat annoying when the first answer should be accepted